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Family Support Worker


My name is Gemma Maughan, your Family Support Worker with almost 20 years experience of working with families throughout local communities. My previous role was as an 'Outreach Worker' in South Tyneside local authority where I supported families through targeted interventions, group work or through engagement in the community. 


My role is very varied and I can offer support in a range of ways. I always welcome opportunities to speak to parents so please come and say hello or come in for a hot drink and a chat! 


At times, life can be challenging and family circumstances can change very quickly. It's important that you can get support in quickly to ensure any difficulties do not become worse. We want the best for your children here at Brighton Avenue Primary and believe a strong home-school approach works really well to ensure children achieve their best. 


Examples of the kind of support available to you are:


- Parent drop in's.

- Signposting to support services.

- Support with attendance and punctuality.

- Assessments and plans for TAF support. 

- Uniform shop.

- Family Learning Workshops.

- Mindful Garden development/Wellbeing Time.

- Young Carer's Group.

- School council meetings/school development.

- One to one interventions with children targeted to their needs.


Please come and chat if you have any questions, concerns or worries. I am usually outside at drop off and pick up times on the Brighton Road entrance. You can also ask to speak to me at the main office or if it is easier, call school where you will be transferred through


I look forward to meeting you all. 



Family Support Leaflet

Please see info on the posters below about activity spaces for over Easter break. Please contact the provider to book a space.

Please see Gemma or call in to the school office to book a space.

Starting this Friday...please see Gemma or Mrs Mumtaz if you have any questions.

Please see the attachment below which gives information about the brand new Gateshead Health 0-19 App. The app has a huge range of information to support you with your child's health including diet and nutrition, child development and emotional health. Scan the QR code on the poster or search for 'Children's Health Service HDFT App'.

Please see the poster below with information from Gateshead School Nursing Team.

MacMillan Coffee Morning - Thank you to everyone who came along to support our MacMillan Coffee Morning - We raised a huge £400 for this great cause. Our next event will be Children In Need - keep an eye out for further information.

Finding the return back to school stressful? Why not have a try at completing the mindful calendar activities to support you and your child's mental health.

Healthy Families Information - see poster for how to book.

Sleep support information




Did you know Gateshead Council have 'Warm Spaces' across the borough?  There is a directory of all the places available to residents across the public, private, health and voluntary sectors so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments.


Your local warm spaces are: 


Bensham Court Community Lounge, Bensham, Gateshead, NE8 1XX. Tel 07766 443 326.


Bensham Grove Community Centre, Sydney Grove, Gateshead, NE8 2XD. Tel 0191 440 4124.



See our picture below which tells you about the 'Warm Space' Charter - this is a promise from Gateshead Council.